Terms of service

Sales and delivery conditions

Please take a few moments to read and fully understand the terms and conditions governing the use of the Boco & Loco transactional siteThe use of the web store constitutes your commitment to respect these terms and conditions which apply to all sales made through the site.


You can access the online store through www.bocoetloco.com.

You agree to our following terms and conditions by logging into the site and/or placing an order on bocoetloco.com .


The colors of the products presented on the website have been reproduced as faithfully as possible.

Boco & Loco reserves the right, without notice or obligation, to discontinue or modify the selection of products offered on this site.

If the desired product is not available on the website, just call usIt will be our pleasure to process your request directly.


Once a transaction is completed, it is impossible to make a change on this order.The only recourse is to attempt a complete cancellation of the current order on your online account and to contact us within 3 days.After this period, it will no longer be possible to cancel your order.As a first step, we will check if the order has not already been picked up by the carrier and if it can indeed be canceled.We will contact you by phone with the answer.

If we were able to stop the order, we will refund you the full transaction amount deducting the 3.30% transaction fee from your credit card.If we have not been able to stop the order, you will have to make a return after receipt of the goods, at your expense.


The retail prices displayed are in Canadian dollars, before taxes and shipping costs, if applicable.The goods and services tax (GST) is calculated at the rate of 5% on the sale price to which is added the Quebec sales tax (QST) which is calculated at the rate of 9.975% on the sale price excluding the GST.

The transport costs are calculated according to the destination and the price.

For any purchase over $ 50 if you live in one of the following areas (H1L, H1K, H1N, H1J, H1M, H1P, H1R, H1S, H1T, H1V, H1W, H1X, H1Z, H1Y, H2M, H2N , H2P, H2R, H2E, H2A, H2G, H2S, H2J, H2H, H2K, H2L, H2T, H2V, H2W, H2X, H2Y, H2Z) in Montreal and for any purchase over more than $ 150 if you live in one of the following areas (H1B, H1A, H1C, H1E, H1G, H1H, H2B, H2C, H3 *, H4 *, H8 *, J3Y, J3Z, H7 *, J4 *), shipping is free.

If the total amount of your order does not reach $ 50 or $ 150 depending on the area (see above), you are not eligible for free shipping .

Zoned Heart Extent
Postal codes H1L, H1K, H1N, H1J, H1M, H1P, H1R, H1S, H1T, H1V, H1W, H1X, H1Z, H1Y, H2M, H2N, H2P, H2R, H2E, H2A, H2G, H2S, H2J, H2H, H2K, H2L, H2T, H2V, H2W, H2X, H2Y, H2Z H1B, H1A, H1C, H1E, H1G, H1H, H2B, H2C, H3 *, H4 *, H8 *, J3Y, J3Z, H7 *, J4 *
Free delivery from $ 50 from 150 $
Paid delivery
  • from $ 0 to $ 25:$ 20
  • from $ 25 to $ 50:$ 10
  • from $ 0 to $ 50:$ 40
  • from $ 50 to $ 150:$ 20

The full amount is payable in a single payment at the time of the transaction.

Boco & Loco reserves the right to modify the detail and delivery prices at any time and without notice.The prices on the site may differ from the prices displayed in the store.


Shipping is done by one of our transport suppliers only on Canadian territory and consequently, a transaction cannot be carried out for a destination outside the country.For any shipment outside the borders, contact us. Also, if you have an account of a transport company that you want to use, do not go through the online store but contact us.

Once the order is completed and paid for on our online store, it will be processed within 1 to 3 working days.The package will be delivered within 1-10 business days.

In case of absence for reception: If there is no one at the destination address to accept the package, a delivery notice will be left, informing you of the procedure to follow to collect the package at the post officePostal service points can be easily accessible thanks to the extended morning, evening and Saturday hoursThe package is kept for 15 days before being returned to usPlease make sure you have photo ID when picking up your package.

In the event of a return of a package that has not been picked up at the post office, we will contact you to discuss the next step with you.The transport costs generated by this coming and going will be at the customer's expense.


Orders placed on the Boco & Loco site must be paid by credit card or any means of payment offered by the site such as Interac, GooglePay, ApplePay, with the Square service.We accept Visa and Mastercard credit cards directly on the Boco & Loco website.

If you do not wish to use the online payment services offered, you can contact us.

We also offer online purchase assistance.


From time to time an order is canceled by our system for a variety of reasons, such as unavailability of an item, difficulty processing your payment information, inability to deliver to the address provided, or duplication of a previous orderIf applicable, you will be notified as soon as possible of the reasons for canceling the order and you will be reimbursed in full.


We reserve the right to modify the terms and conditions of our transactional site at any time, without notice.To this end, we advise you to consult these provisions for each of your purchases.

Terms of Service


This website is operated by Boco & LocoOn this site, the terms"we","our"and"our"refer to Boco & LocoBoco & Loco offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting this site and/or purchasing one of our products, you engage in our"Service"and agree to be bound by the following terms ("General Conditions of Sale","General Conditions of Sale and Use","Conditions"), including the additional terms, conditions and policies referred to herein and/or accessible by hyperlinkThese General Conditions of Sale and Use apply to all users of this site, including but not limited to users who browse the site, who are sellers, customers, merchants, and/or content contributors.

Please read these General Conditions of Sale and Use carefully before accessing or using our websiteBy accessing or using any part of this site, you agree to be bound by these General Conditions of Sale and UseIf you do not agree to all the terms and conditions of this agreement, then you must not access the website or use the services offered therein.If these General Conditions of Sale and Use are considered an offer, acceptance is expressly limited to these General Conditions of Sale and Use.

All new features and tools that will be added later to this store will also be subject to these General Terms and Conditions of Sale and Use.You can consult the most recent version of the General Conditions of Sale and Use at any time on this pageWe reserve the right to update, change or replace any part of these General Conditions of Sale and Use by posting updates and/or changes on our website.It is your responsibility to check this page regularly to check if any changes have been made.Your continued use of or access to the website after the posting of any changes constitutes your acceptance of those changes.

Our store is hosted on Shopify IncThey provide us with the e-commerce platform that allows us to sell our products and services to you.


By accepting these General Conditions of Sale and Use, you represent that you have reached the age of majority in your country, state or province of residence, and that you have given us your consent to allow any person of age you are responsible for using this website.

Use of our products for any illegal or unauthorized purpose is prohibited, and you must not, in the course of using the Service, violate the laws of your jurisdiction (including but not limited to the laws relating to copyright).

You must not transmit worms, viruses or any other code of a destructive nature.

Any breach or violation of these General Conditions of Sale and Use will result in the immediate termination of your Services.


We reserve the right to deny access to services to any person at any time, for any reason whatsoever.

You understand that your content (excluding your credit card information) may be transferred unencrypted, and this implies (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements for connecting networks or devicesCredit card information is always encrypted during transmission over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service or use of the Service, or any access to the Service or contact on the website, through which the Service is provided, without permission. express written notice from us.

The headings used in this agreement are included for your convenience, and will not limit or affect these Terms.


We are not responsible if the information available on this site is not accurate, complete or up to date.The content of this site is provided for informational purposes only and should not constitute your sole source of information for making decisions, without first consulting more accurate, complete and up-to-date sources of information.If you decide to rely on the content presented on this site, you do so at your own risk.

This site may contain certain previous informationThis prior information, by nature, is not up to date and is provided for informational purposes only.We reserve the right to change the content of this site at any time, but we have no obligation to update any information on our site.You agree that it is your responsibility to monitor changes to our site.


The prices of our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (and any part or content of the Service) without notice and at any time.

We will not be liable to you or any other third party for any price change, suspension or interruption of the Service.


Certain products or services may be exclusively available online on our websiteThese products or services may be available in limited quantities and may only be subject to returns or exchanges in accordance with our Return Policy.

We have done our best to display as clearly as possible the colors and images of our products that appear on our store.We cannot guarantee that your computer screen will display colors accurately.

We reserve the right, but are not obligated to do so, to limit the sales of our products or services to any person, and in any geographic region or jurisdiction.We could exercise this right on a case-by-case basisWe reserve the right to limit the quantities of any product or service we offer.All product descriptions and product prices are subject to change at any time without notice, at our sole discretion.We reserve the right to stop offering a product at any timeAny service or product offer presented on this site is void where prohibited by law.

We do not guarantee that the quality of any products, services, information, or any other merchandise that you have obtained or purchased will meet your expectations, nor that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with usWe may, at our sole discretion, reduce or cancel the quantities purchased per person, per household or per order.These restrictions could include orders placed by or from the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.In the event that we modify or cancel an order, we may attempt to notify you by contacting you at the email and/or billing address/telephone number provided at the time the order has been placedWe reserve the right to limit or prohibit orders which, in our sole judgment, may appear to be from merchants, resellers or distributors.

You agree to provide current, complete and accurate order and account information for all orders placed on our store.You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can push to complete your transactions and contact you as necessary.

For more details, please see our Return Policy.


We may provide you with access to third party tools over which we have no monitoring, control or influence.

You acknowledge and agree that we provide access to such tools"as is"and"as available", without any warranties, representations or conditions of any kind and without any endorsement.We will have no legal liability resulting from or relating to the use of these optional third party tools.

If you use any optional tools offered on the Site, you do so at your own risk and discretion, and you should review the terms on which such tools are offered by the relevant third party provider (s).

We may also, in the future, offer new services and/or new features on our site (including new tools and resources)These new functionalities and these new services will also be subject to these General Conditions of Sale and Use.


Certain content, products and services available through our Service may include material from third parties.

Third party links on this site may direct you to third party websites that are not affiliated with us.We are under no obligation to review or evaluate the content or accuracy of such sites, and we do not warrant or assume any responsibility for any content, website, product, service or other material accessible on or from these third-party sites.

We are not responsible for any harm or damages related to the purchase or use of any goods, services, resources, content, or any other transaction made in connection with these third party websites.Please read the policies and practices of third parties carefully and make sure you understand them before entering into any transaction.Complaints, claims, concerns, or questions regarding the products of these third parties should be submitted to these same third parties.


If, at our request, you submit specific content (for example, to participate in competitions), or if without request from us, you send creative ideas, suggestions, proposals, plans or other material, whether online, by email, by post, or otherwise (collectively,"comments"), you grant us the right, at any time, and without restriction, to edit, copy, publish, distribute , to translate and otherwise use and in any media any comments you send to usWe are not and should not be required (1) to maintain the confidentiality of comments; (2) to pay compensation to anyone for any comments provided; (3) to respond to comments.

We may, but have no obligation to do so, monitor, edit or remove content that we believe, in our sole discretion, to be illegal, offensive, threatening, abusive, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any intellectual property or these General Conditions of Sale and Use.

You agree to write comments that do not violate the rights of third parties, including copyrights, trademarks, privacy, personality, or other personal or property rights.You also agree that your comments will not contain illegal, defamatory, offensive or obscene content, nor will they contain any computer viruses or other malicious software that could in any way affect the operation of the Service. or any other related websiteYou may not use a false email address, pretend to be someone you are not, or try to mislead us and/or third parties as to the origin of your comments.You are fully responsible for all comments you post and their accuracy.We assume no responsibility and disclaim any liability for any comments you post or any other third party posts.


The submission of your personal information to our store is governed by our Privacy PolicyClick here to view our Privacy Policy.


From time to time there may be information on our site or in the Service that may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, prices, promotions, offers, fees. product shipping, delivery times and availabilityWe reserve the right to correct any errors, inaccuracies, omissions, and to change or update information or cancel orders, if any information in the Service or on any related website is inaccurate, and that , at any time and without notice (including after you have placed your order).

We are under no obligation to update, change or clarify any information in the Service or on any related website, including but not limited to pricing information, except as required by law.No set update or refresh date in the Service or on any related website should be taken into account to conclude that information in the Service or on any related website has been modified or updated.


In addition to the prohibitions set out in the General Conditions of Sale and Use, you are prohibited from using the site or its content:(a) for illegal purposes; (b) to induce others to perform or participate in illegal acts; (c) to violate any regional ordinance or any international, federal, provincial or state law, rule or regulation; (d) to infringe or violate our intellectual property rights or those of third parties; (e) to harass, mistreat, insult, hurt, defame, slander, denigrate, intimidate or discriminate against anyone on the basis of sex, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or could be used in such a way as to compromise the functionality or operation of the Service or any related, independent, or Internet website; (h) to collect or track the personal information of others; (i) to spam, phish, hijack a domain, extort information, browse, explore or scan the web (or any other resource); (j) for obscene or immoral purposes; or (k) to violate or circumvent the security measures of our Service, any other website, or the InternetWe reserve the right to terminate your use of the Service or any related website for violating prohibited uses.


We do not warrant or make any representations that your use of our Service will be uninterrupted, prompt, secure, or error-free.

We do not guarantee that the results that may be obtained through the use of the Service will be accurate or reliable.

You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time without notifying you first.

You expressly agree that your use of the Service, or your inability to use it, is at your sole risk.The Service and all products and services provided to you through the Service are (unless expressly stated to the contrary by us) provided"as is"and"as available"for your use, without representation, without warranties and without conditions of any kind, express or implied, including all implied warranties of merchantability or merchantability, fitness for a particular purpose, durability, title and freedom from infringement.

Boco & Loco, our directors, managers, employees, affiliates, agents, contractors, interns, suppliers, service providers and licensors can in no way be held responsible for any injury, loss, claim, or direct, indirect, incidental damage, punitive, special, or consequential damages of any kind, including but not limited to loss of profits, revenues, savings, data, replacement costs or any similar damages, whether contractual, tort (even in negligence), strict liability or otherwise, arising out of your use of any service or product derived from this Service, or as to any other claim relating in any way to your use of the Service or of any product, including but not limited to any errors or omissions in any content, or any loss or damage of any kind arising from use of the Service or any c ontenu (or product) posted, transmitted, or otherwise made available through the Service, even if you have been made aware of the possibility that they may occurBecause some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability will be limited to the maximum extent permitted by law.


You agree to indemnify, defend and protect Boco & Loco, our parent company, our subsidiaries, affiliates, partners, managers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, as to any claim or demand, including reasonable attorney's fees, made by any third party as a result of or arising from your violation of these General Terms and Conditions of Sale and Use or the documents to which they refer, or your violation from any law or the rights of a third party.


In the event that a provision of these General Conditions of Sale and Use is deemed to be illegal, void or unenforceable, this provision may nevertheless be applied to the full extent permitted by law, and the non-applicable part must be considered as being dissociated from these General Conditions of Sale and Use, this dissociation must not affect the validity and the applicability of all the other remaining provisions.


The obligations and responsibilities undertaken by the parties before the termination date will remain in effect after the termination of this agreement for all purposes.

These General Conditions of Sale and Use are effective unless and until terminated by either you or not.You can terminate these General Conditions of Sale and Use at any time by notifying us that you no longer wish to use our Services, or when you stop using our site.

If we believe, in our sole discretion, that you are unsuccessful, or if we suspect that you have been unable to comply with the terms of these Terms and Conditions of Sale and Use, we may also terminate this agreement at any time without notifying you. in advance and you will remain responsible for all monies owed until the date of termination (including this), and/or we may deny you access to our Services (or any part thereof). ).


Any failure on our part to exercise or apply any right or any provision of these General Terms and Conditions of Sale and Use should not constitute a waiver of this right or provision.

These Terms and Conditions of Sale and Use or any other policy or operating rule that we post on this site or in connection with the Service constitute the entire understanding and understanding between you and us and govern your use of the Service, and supersede all communications, proposals and all agreements, prior and contemporary, oral or written, between you and us (including, but not limited to any prior version of the General Conditions of Sale and Use).

Any ambiguity as to the interpretation of these General Conditions of Sale and Use should not be interpreted to the detriment of the drafting party.


These General Conditions of Sale and Use, as well as any other separate agreement by means of which we provide you with Services will be governed by and interpreted under the laws in force at 101-3462 place Joseph-NFlag, Montreal, QC, H1X3J1, Canada.


You can consult the most recent version of the General Conditions of Sale and Use at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms and Conditions of Sale and Use by posting updates and changes to our site.It is your responsibility to visit our site regularly to check if any changes have been made.Your continued use of or access to our site after the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.


Questions regarding the General Terms and Conditions of Sale and Use should be sent to us at info@bocoetloco.com.